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HHS Device Support

dEVICE REPAIR PROCEEDURES

 

If a student is having problems with their device or the device is broken, please have them first fill out the HUSD Student Incident Report Form.

They should then bring the device in before or after school or during lunch and we can issue them a loaner during these times.

troubleshooting your chromebook

 

If your Chrome-book crashes/freezes, closes all its windows, or is unresponsive.

These are software or Chrome OS issues.

Please follow this "Software Troubleshooting link.

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If your Chrome-book won't turn on/won't charge or the screen is very dark/dim and hard to see.

These are hardware Issues.

Please follow this Troubleshooting Hardware Issues link.